Search FAQ's

12 answers

We get so many questions, we added all the important ones to the library.

Does obtaining animation through the Free Animation Credit Program affect my commercial licensing?

How is the reset of the Free Animation Credit Program structured on a monthly basis, and how does it synchronize with my subscription type?

What is the Free Animation Credit Program and how does it affect my plan credits?

Will other people be able to see or use my uploaded videos?

What happens to my credits at the end of every month?

What happens if I run out of Animation Credits

How do custom characters work, do I need to provide the 3D models?

Can I cancel my subscription at any time?

What type of video files can I turn into an animations?

How does the Freemium account work, is it really free?

Why doesn't the animation output from Animate 3D look as expected?

What are the UNLIMITED credits for the Studio Plan ?

Can I upgrade my subscription plan at any time?

How do I earn free animation credits through the Free Animation Credit Program?

How do I update my Animate 3D subscription?

What do I get with Animation Credits?

Is ‍Multi-Person Labeling Available on Mobile?

How does the Free Animation Credit Program contribute to the animation community?

If I obtain the animation using free credits, does that impact my commercial licensing?

Why should I participate in the Free Animation Credit Program?

‍Can I label the videos in my job library to earn free animation credits?

What type of jobs can I earn animation credits from?

When do earned credits reset, and how can I stay updated on program enhancements?

Can I use specialized terminologies for motion disciplines?

Will my reruns impact the number of credits I can earn?

Regarding the rewards, does this mean all animations are now free?

Do earned credits reset, and how do they match my subscription type?

Where can I find a comprehensive walkthrough tutorial of the Free Animation Credit Program?

How is the Animation Correction Credits quality score determined?

What are the quick tips to maximize my Animation Correction Credits with the Rotoscope Pose Editor?

How is the Animation Labeling Credits quality score determined?

What are the quick tips to maximize my Animation Labeling Credits while labeling animations?

How do I begin earning Animation Labeling Credits and Animation Correction Credits?

What should I do if I can't log in to Animate 3D because the page loads endlessly?

I'm having trouble creating an Animate 3D Account. What should I do?